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How do I turn on and check the device power?

The JAWS device is a permanently powered adapter-based product that does not require battery replacement or charging.

Check the current status using LED colors

Blue (Blinking)

Power is on and the device is waiting for Bluetooth connection.

Blue (Solid)

The device is successfully connected to the app via Bluetooth.

Red

Error state (E1). Please press the [Resolve Error] button on the app’s device error screen.

If the LED does not turn on
Please check the adapter and power outlet connection. If it still does not turn on, contact support to request A/S service.

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