The app cannot find the device when searching.

If the JAWS device is receiving power normally but cannot be found in the app, please check the following two items.

1. 1

   Check if another device is connected:
   JAWS devices follow a 1:1 pairing principle for security and data protection. Make sure no other nearby smartphones or tablets are already connected or running the app, and disconnect them if necessary.

2. 2

   Check permission settings:
   Please ensure that Bluetooth and location permissions are enabled for the Elegaiter Fitness app in your smartphone settings.